Student Services Advisor (flinders Online)

Flinders University

City Campus, AU
$92,287 - $98,398 py; not specified; not specified
Student lifecycle support
Enrolment and course advice
Complex enquiry management
Support Flinders Online students across the entire student lifecycle, providing high-quality guidance on enrolment, course requirements and university processes

Job Summary

  • Support Flinders Online students across the entire student lifecycle, providing high-quality guidance on enrolment, course requirements and university processes.
  • Act as the primary contact for student lifecycle services, including enrolment changes, load management, class registration, leave of absence, withdrawals, international compliance and re-admittance.
  • Collaborate with Colleges and Portfolios to support communication strategies and other initiatives, optimising Flinders Online content and materials to ensure information is accurate, clear, and accessible.

Matching Summary

Support Flinders Online students across the entire student lifecycle, providing high-quality guidance on enrolment, course requirements and university processes.

Salary

$92,287 - $98,398 p.a.; Not specified; Not specified

Skills & Requirements

Must-have

  • student lifecycle support
  • enrolment and course advice
  • complex enquiry management
  • collaboration with colleges and portfolios
  • customer service excellence
  • team player
  • culturally appropriate advice

Nice-to-have

  • proactive calling campaigns
  • flexible campus assistance
  • inclusive team culture
  • constructive and collaborative interactions

Key Requirements

  • Degree or equivalent experience/education
  • Completion of a degree or equivalent combination of relevant experience and/or education/training
  • Nationally Coordinated Criminal History Check

Work Rights

Not specified

Tailored Resume

Cover Letter