Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll customer service experience
Payroll regulatory knowledge
Customer satisfaction focus
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Remote is seeking an Associate for Payroll Client Services to support payroll inquiries and ensure customer satisfaction in a fast-paced, innovative environment. The role requires strong communication skills and a background in payroll customer service.
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Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Matching Summary
Match Score: 75
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Remote is seeking an Associate for Payroll Client Services to support payroll inquiries and ensure customer satisfaction in a fast-paced, innovative environment. The role requires strong communication skills and a background in payroll customer service.
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Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified