Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Base: $95,000 - $142,600 usd (atlanta); + location...
Fully remote
3+ years customer-facing services experience
2+ years talent acquisition or hr domain expertise
1+ years ai/ml product experience
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the Workday account team to influence retention, advocacy, and expansion through strategic overlays of domain expertise.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or in the field with customers.

Matching Summary

This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.

Salary

Base: $95,000 - $142,600 USD (Atlanta); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or commission; Annual refresh stock grants included

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR domain expertise
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and value metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in incubating new frameworks
  • Ability to translate complex AI concepts
  • Sun-drenched optimism and drive
  • Collaborative team culture fit

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • Proven track record in complex software environments

Work Rights

Not specified

Tailored Resume

Cover Letter