Guest Relations Representative - Atrium Health University City Pt
Atrium Health
University City, US
Base: $18.85 - $28.30; bonus/equity: not specified...
Verifies registration and escorts patients
Responds promptly to requests
Assists in identification of needs
Verifies registration and escorts patients and guests to their destination by walking or use of a wheelchair
Job Summary
Verifies registration and escorts patients and guests to their destination by walking or use of a wheelchair.
Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Verifies registration and escorts patients and guests to their destination by walking or use of a wheelchair.
Salary
Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Verifies registration and escorts patients
Responds promptly to requests
Assists in identification of needs
Facilitates improved customer service
Records and submits documentation
Maintains close communication with leaders
Nice-to-have
Personal attention and responsibility
Uses teamwork when providing services
Assists with program evaluation
Requests assistance as needed
Key Requirements
High School Diploma or GED required
Experience in healthcare and/or customer service preferred