Senior Certinia Psa Cloud Administrator

Five9

Bengaluru, India
On-site
Certinia psa configuration and administration
Salesforce flows and automation rules
Project financials and resource scheduling
Five9 is seeking a Senior Certinia PSA Cloud Administrator to support its Business Technology Applications Delivery team in Bengaluru, India. The ideal candidate should possess advanced skills in Certinia and Salesforce administration, with a focus on scalable solutions for SaaS organizations

Job Summary

  • This senior role serves as the technical owner and primary hands-on administrator for mission-critical Professional Services Automation solutions built on Salesforce and Certinia.
  • The ideal candidate combines a deep solution mindset with advanced PSA and Salesforce Admin skills to build scalable solutions for high-growth SaaS organizations.
  • You will be the senior authority shaping how the global services business operates, directly impacting margins, utilization, and customer outcomes.

Matching Summary

Match Score: 85

Five9 is seeking a Senior Certinia PSA Cloud Administrator to support its Business Technology Applications Delivery team in Bengaluru, India. The ideal candidate should possess advanced skills in Certinia and Salesforce administration, with a focus on scalable solutions for SaaS organizations.

Skills & Requirements

Must-have

  • Certinia PSA configuration and administration
  • Salesforce Flows and automation rules
  • Project financials and resource scheduling
  • PSA data model and object relationships
  • Platform health and debugging skills

Nice-to-have

  • Customer Success solution experience
  • Agile or iterative delivery environments
  • Continuous improvement mindset
  • Strong analytical problem-solving skills
  • Inclusive team-first culture

Key Requirements

  • Bachelor's/master's degree in computer science or related field
  • 5+ years of progressive experience on the Salesforce platform
  • 3+ years of hands-on Certinia (FinancialForce) experience
  • PSA System Administration certification required
  • Salesforce Advanced Admin certification required

Work Rights

Not specified

Tailored Resume

Cover Letter