Client Success Manager (small Business)

rater8

Remote, US
$62,500 to $65,000 annually py
Fully remote
Develop consultative strategy for client meetings
Build strong client rapport and confidence
Analyze and present client results and data
rater8 is seeking a Client Success Manager for their remote team, focusing on supporting healthcare providers in reputation management. The ideal candidate should possess strong communication, analytical, and problem-solving skills, along with 2-3 years of relevant experience

Job Summary

  • Join rater8, the healthcare industry’s leader in reputation management, and become a vital part of a high-growth, Great Place to Work™ certified team.
  • As a Client Success Manager, you will report to the CSM Team Manager (Small Business) and serve as a critical part of our client consulting teams.
  • We offer medical, dental, and vision benefits, unlimited PTO after 60 days of employment, and a 401(k) after six months with company match.

Matching Summary

Match Score: 85

rater8 is seeking a Client Success Manager for their remote team, focusing on supporting healthcare providers in reputation management. The ideal candidate should possess strong communication, analytical, and problem-solving skills, along with 2-3 years of relevant experience.

Salary

$62,500 to $65,000 annually

Skills & Requirements

Must-have

  • Develop consultative strategy for client meetings
  • Build strong client rapport and confidence
  • Analyze and present client results and data
  • Manage and delegate support inquiries
  • Communicate technical concepts in layman's terms
  • Think on your feet to solve problems

Nice-to-have

  • Enthusiastic and confident demeanor
  • Natural conversational style
  • Friendliness and strong listening skills
  • Interest in cool software
  • Past consulting, education, or support experience

Key Requirements

  • 2 to 3 years of experience as a Client Success Manager
  • Bachelor’s degree or equivalent experience
  • US Residents only
  • Must reside in the continental U.S.
  • Authorized to work without sponsorship

Work Rights

Authorized to work without sponsorship

Tailored Resume

Cover Letter