Asociado de soporte de TI II, OpsTech Solutions Delivery
Amazon
Tijuana, Baja California, Mexico
Competitive compensation pyckage; not specified; b...
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Assigning and maintaining it equipment
Troubleshooting technical issues in operations
Supporting clients across multiple buildings
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Amazon is seeking a motivated IT Support Associate II to join their OpsTech Solutions Delivery team in Tijuana, Mexico. This on-site role involves troubleshooting and maintaining IT equipment, collaborating with teams, and providing support to various operations, emphasizing a customer-centric approach.
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Job Summary
The role involves using technical skills to resolve problems within Amazon Operations facilities that span multiple disciplines.
Employees are expected to handle IT equipment assignment, maintenance, and troubleshooting while supporting both on-site and remote clients.
Amazon offers competitive compensation packages and encourages professional development opportunities for career progression.
Matching Summary
Match Score: 75
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Amazon is seeking a motivated IT Support Associate II to join their OpsTech Solutions Delivery team in Tijuana, Mexico. This on-site role involves troubleshooting and maintaining IT equipment, collaborating with teams, and providing support to various operations, emphasizing a customer-centric approach.
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Salary
Competitive compensation package; Not specified; Benefits not detailed
Skills & Requirements
Must-have
Assigning and maintaining IT equipment
Troubleshooting technical issues in operations
Supporting clients across multiple buildings
Handling remote client support requests
Collaborating on new employee training
Nice-to-have
Motivated to take on new challenges
Commitment to continuous learning
Willingness to work rotating shifts
Ability to foster team solutions
Comfortable with casual dress code
Key Requirements
Availability to rotate day, night, and weekend shifts