Customer Service Agent With German (m/f/d)

Capita

Kraków, Poland
9,000-9,500 pln gross; performance bonus; suppleme...
On-site
German language at b2 level
Customer-oriented attitude
Organizational and communication skills
Capita is seeking a Customer Service Agent with German in Kraków, Poland, to assist customers through multiple channels while utilizing their language skills. The role demands strong customer orientation, excellent communication abilities, and a willingness to work flexible hours

Job Summary

  • As a Customer Service Agent with German, you’ll be the person customers count on — the one who listens, helps, and solves.
  • Your responsibilities include supporting customers through different channels, analyzing and solving customer queries, and sharing information on administrative and technical requests.
  • Capita is a digital consulting, transformation, and services company that helps millions of people by delivering innovative solutions.

Matching Summary

Match Score: 85

Capita is seeking a Customer Service Agent with German in Kraków, Poland, to assist customers through multiple channels while utilizing their language skills. The role demands strong customer orientation, excellent communication abilities, and a willingness to work flexible hours.

Salary

9000-9500 PLN gross; performance bonus; supplementary medical insurance

Skills & Requirements

Must-have

  • German language at B2 level
  • Customer-oriented attitude
  • Organizational and communication skills
  • MS Office proficiency

Nice-to-have

  • Willingness to work in shifts
  • International experience
  • Inclusive employee networks

Key Requirements

  • German at min. B2 level
  • Willingness to work in two shifts between 8am and 10pm
  • 40 hours per week

Work Rights

Not specified

Tailored Resume

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