Technicien Informatique – Comptoir De Services Ti

Beneva Insurance

Longueuil, Quebec, Canada
Onsite
User support at service desk
Troubleshoot it issues
Install and maintain software
As a technical resource technician, you will support users with their various IT issues at the service desk and throughout the building

Job Summary

  • As a technical resource technician, you will support users with their various IT issues at the service desk and throughout the building.
  • You will be responsible for receiving and processing user requests, resolving incidents, and documenting solutions.
  • Key tasks include installing and maintaining hardware and software, managing access accounts, and updating the CMDB.

Matching Summary

As a technical resource technician, you will support users with their various IT issues at the service desk and throughout the building.

Skills & Requirements

Must-have

  • User support at service desk
  • Troubleshoot IT issues
  • Install and maintain software
  • Manage user accounts
  • Handle hardware installation and maintenance

Nice-to-have

  • Assist with videoconferencing setup
  • Participate in collective work
  • Train new technicians

Key Requirements

  • DEC or AEC in IT, electronics, or network installation
  • Proficiency in spoken and written French
  • Functional knowledge of spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter