Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader
Job Summary
Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader.
Practice up-selling and cross-selling techniques to meet the guests requests, always offering the property services first (as appropriate) putting an emphasis on their benefits.
Benefits Your Way – Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide.
Matching Summary
Assist with the management of the Hotel Front Office operation to achieve a reputation as a market leader.
Skills & Requirements
Must-have
Front Office operation management
guest needs as a priority
up-selling and cross-selling techniques
effective night audit function
monetary floats security
culturally diverse environment
Nice-to-have
luxury property experience
passion for team development
delivering memorable guest experiences
Spirit of Openness
Essence of Pleasure
Key Requirements
Current working authorisations in New Zealand
New Zealand Driver license mandatory
Current LCQ and General Managers Certificate preferred
Proficiency in Opera cloud
strong leadership and interpersonal skills
team management experience
Work Rights
Must have current working authorisations in New Zealand