Resident Customer Engineer - Ts/sci & Current Ci Poly Required. Aurora, Co, Onsite

Hewlett Packard Enterprise

Aurora, Colorado, United States
Base: usd 98,000 - 185,200 annually; bonus/equity:...
Fully remote
Active ts/sci security clearance required
Current ci polygraph clearance required
Onsite presence in aurora co required
This role supports a US Federal program in the Aurora, CO area requiring an active TS/SCI clearance with a current CI polygraph

Job Summary

  • This role supports a US Federal program in the Aurora, CO area requiring an active TS/SCI clearance with a current CI polygraph.
  • The position involves independently troubleshooting single-technology incidents, driving root-cause analysis, and managing escalations to ensure customer satisfaction.
  • Hewlett Packard Enterprise offers comprehensive health benefits, professional development programs, and an inclusive culture that values varied backgrounds.

Matching Summary

This role supports a US Federal program in the Aurora, CO area requiring an active TS/SCI clearance with a current CI polygraph.

Salary

Base: USD 98,000 - 185,200 annually; Bonus/Equity: Variable incentives may also be offered; Benefits: Comprehensive suite including health, financial, and emotional wellbeing support

Skills & Requirements

Must-have

  • Active TS/SCI security clearance required
  • Current CI polygraph clearance required
  • Onsite presence in Aurora CO required
  • Advanced networked computing knowledge
  • Root cause analysis and escalation management

Nice-to-have

  • Mission Critical ITIL certifications desired
  • Strong customer relationship building skills
  • Experience with Value Based Delivery plans
  • Mentoring less experienced team members
  • Proactive service delivery approach

Key Requirements

  • US Citizenship Required
  • Active TS/SCI Clearance
  • Current CI Polygraph
  • Bachelor's degree preferred or Associate with 6-8 years experience

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter