The Global Support & Operations Organization aims to build a global support & operations center of excellence applying best practices across all regions to achieve high levels of employee, fan & client satisfaction
Job Summary
The Global Support & Operations Organization aims to build a global support & operations center of excellence applying best practices across all regions to achieve high levels of employee, fan & client satisfaction.
In this role, you will support Ticketmaster clients in all their event management needs, including building events, making updates, and supporting self-programming clients using Ticketmaster’s product suite.
Ticketmaster is proud to be part of Live Nation Entertainment, the world’s largest live entertainment company, with a vision to connect people around the world to the live events they love.
Matching Summary
The Global Support & Operations Organization aims to build a global support & operations center of excellence applying best practices across all regions to achieve high levels of employee, fan & client satisfaction.
Skills & Requirements
Must-have
Accurate data input and verification
Event configuration and updates
Client support and communication
Salesforce event management information
Microflex and Microflex applications knowledge
Nice-to-have
Proactive support to colleagues
Eye for service excellence improvement
Highly curious in learning products
Weighs impact of related issues
Flexible and resilient under pressure
Key Requirements
Fluent Norwegian and English communication
H.S. diploma or equivalent required
Previous Event Management or Box Office experience a plus