Mining Technical Representative

Caterpillar Inc.

Tucson, Arizona, United States
Base: $128,470.00 - $192,710.00; bonus/equity: inc...
Onsite
Heavy equipment technical expertise
Dealer territory management
Product problem management process
This role serves as the frontline technical liaison to reduce commercial impact of product issues for Caterpillar dealers in Central America, the Caribbean, and Northern Latin America

Job Summary

  • This role serves as the frontline technical liaison to reduce commercial impact of product issues for Caterpillar dealers in Central America, the Caribbean, and Northern Latin America.
  • The incumbent is responsible for guiding dealers through complex technical situations, managing new machine introductions, and administering service goodwill policies to maximize machine uptime.
  • Caterpillar offers a comprehensive benefits package including medical, dental, vision, 401(k) savings plans, and relocation assistance for qualified candidates.

Matching Summary

This role serves as the frontline technical liaison to reduce commercial impact of product issues for Caterpillar dealers in Central America, the Caribbean, and Northern Latin America.

Salary

Base: $128,470.00 - $192,710.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, paid time off

Skills & Requirements

Must-have

  • Heavy equipment technical expertise
  • Dealer territory management
  • Product problem management process
  • New machine introduction programs
  • Warranty settlement administration

Nice-to-have

  • Strong relationship building skills
  • Strategic decision making abilities
  • Cross-cultural communication proficiency
  • Independent self-direction capability

Key Requirements

  • Demonstrated technical experience with heavy equipment
  • Ability to work onsite full-time at facility
  • No visa sponsorship available for this position

Work Rights

Not specified

Tailored Resume

Cover Letter