Patient Service Representative - Wasatch Back Float Pool

Doctor Relocation LLC

Park City, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Hybrid (part-time with required availability for full shifts and potential travel between clinics)
Customer service interactions
Electronic medical record documentation
Patient intake and registration
The position of Patient Service Representative at Doctor Relocation LLC involves providing exceptional customer service and support to patients within the Wasatch Back Float Pool. The role requires effective communication, collaboration with healthcare teams, and the ability to manage patient intake processes

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.
  • This role requires managing patient intake, verifying information, scheduling appointments, processing payments, and maintaining accurate documentation in the electronic medical record system.
  • The position offers a generous benefits package supporting caregiver well-being and requires travel between clinics in the Wasatch Back area, including Park City and Heber.

Matching Summary

Match Score: 85

The position of Patient Service Representative at Doctor Relocation LLC involves providing exceptional customer service and support to patients within the Wasatch Back Float Pool. The role requires effective communication, collaboration with healthcare teams, and the ability to manage patient intake processes.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Customer service interactions
  • Electronic medical record documentation
  • Patient intake and registration
  • Appointment scheduling
  • Confidentiality and PHI protection
  • Cash management procedures
  • Professional communication skills

Nice-to-have

  • Billing and collections experience
  • Multilingual abilities
  • Collaboration and teamwork
  • Critical thinking and situational awareness
  • Time management skills
  • Computer literacy with EMR systems

Key Requirements

  • Six months customer service experience
  • Basic computer skills including data entry
  • Ability to protect patient confidentiality and PHI
  • Professional interpersonal and communication skills
  • High school diploma or GED preferred
  • One year customer service experience preferred

Work Rights

Not specified

Tailored Resume

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