Client Service Coordinator

Marshfield Animal Hospital

Banfield Hilltop VA, US
Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
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Welcome clients and pets professionally
Educate clients on wellness plans
Manage patient documentation accurately
** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client experience and promote veterinary services while ensuring efficient hospital operations. The position emphasizes exceptional customer service, education on pet health, and administrative responsibilities within a supportive and growth-oriented team environment. **

Job Summary

  • The role involves actively recruiting new clients by promoting hospital services and ensuring the efficient flow of patients for maximum productivity.
  • Employees are expected to educate clients about Optimum Wellness Plans, preventative care, and specific pet health needs while providing exceptional service.
  • The company offers a comprehensive benefits package including medical insurance, retirement plans, paid time off, and three free wellness plans for employees' pets.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client experience and promote veterinary services while ensuring efficient hospital operations. The position emphasizes exceptional customer service, education on pet health, and administrative responsibilities within a supportive and growth-oriented team environment. **

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Welcome clients and pets professionally
  • Educate clients on wellness plans
  • Manage patient documentation accurately
  • Process payments and invoices efficiently
  • Schedule future appointments promptly

Nice-to-have

  • Exemplify Mars Inc Five Principles
  • Promote hospital services actively
  • Ensure superior client care experience
  • Support team productivity goals

Key Requirements

  • Experience in customer service or administrative roles preferred
  • Ability to work in a fast-paced veterinary environment
  • Proficiency with computer systems for data entry

Work Rights

Not specified

Tailored Resume

Cover Letter