Automotive Fixed Operations Manager

Crater Lake Ford

Oregon, US
Manage service and parts departments
Optimize customer opportunities and productivity
Inspect repair orders daily
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsibilities include the hiring, training and development of all related personnel, serving as the liaison between the store and Lithia Home Offices Fixed Operations, and ensuring compliance to all company policies and procedures.
  • We offer best in class industry benefits including competitive pay, opportunities for career advancement, medical, dental, and vision plans, paid holidays & PTO, disability & life insurance, and a 401(k) Retirement Plan & Employee Stock Purchase Plan.

Matching Summary

The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Skills & Requirements

Must-have

  • Manage Service and Parts departments
  • Optimize customer opportunities and productivity
  • Inspect repair orders daily
  • Ensure manufacturer policies are followed
  • Control expenses and generate revenue

Nice-to-have

  • Exceptional customer service
  • Professional, friendly, and prompt manner
  • Thrives on a team
  • Stays positive
  • Lives our values

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Drug free workplace

Work Rights

Not specified

Tailored Resume

Cover Letter