Service Reporting Agent, Customer Support (open To New Grads)

Equinix Inc.

Manila, Philippines
Hybrid
Strong attention to detail
Proficiency with spreadsheets
Ability to follow structured workflows
Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet

Job Summary

  • Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet.
  • The Service Reporting Agent supports Global Customer Service by preparing and maintaining operational reports.
  • This role offers exposure to global teams and opportunities to build strong operational and data handling skills.

Matching Summary

Equinix is the world’s digital infrastructure company, enabling innovations that enrich our work, life, and planet.

Skills & Requirements

Must-have

  • strong attention to detail
  • proficiency with spreadsheets
  • ability to follow structured workflows

Nice-to-have

  • experience in reporting
  • familiarity with ticketing platforms
  • exposure to service operations

Key Requirements

  • proficiency in Excel or Google Sheets
  • high attention to detail
  • strong organization and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter