Front Office Manager

Accor

Hobart, Tasmania, Australia
Not specified; not specified; benefits: all hearti...
On-site
Minimum 5 years front office experience
Proven leadership experience in front office
Strong operational knowledge of opera pms
This role offers the opportunity to lead a high-performing team at Tasmania's largest hotel, ibis Styles Hobart

Job Summary

  • This role offers the opportunity to lead a high-performing team at Tasmania's largest hotel, ibis Styles Hobart.
  • The successful candidate will take ownership of day-to-day operations, driving performance metrics like RPS, NPS, and loyalty enrolment.
  • Employees receive ALL Heartist Membership benefits, including worldwide accommodation discounts and access to a modern training platform.

Matching Summary

This role offers the opportunity to lead a high-performing team at Tasmania's largest hotel, ibis Styles Hobart.

Salary

Not specified; Not specified; Benefits: ALL Heartist Membership, Family & Friends Discounts, Loyalty Program points, Training platform access

Skills & Requirements

Must-have

  • Minimum 5 years front office experience
  • Proven leadership experience in Front Office
  • Strong operational knowledge of Opera PMS
  • Experience in forecasting and budgeting
  • Ability to manage rosters and control labour costs

Nice-to-have

  • Passion for coaching and developing others
  • Calm under pressure and solutions-focused
  • Guest-centric approach with exceptional communication
  • Tech-savvy and driven by efficient systems

Key Requirements

  • Minimum 5 years front office experience
  • Australian working rights required
  • No sponsorship available for this role

Work Rights

Australian working rights required

Tailored Resume

Cover Letter