Behavioral Health Patient Support Specialist (remote)

Fast Pace Health

Franklin, TN, US
Remote
Strong attention to detail
Ehr data entry proficiency
Insurance eligibility verification
Fast Pace Health is seeking a remote Behavioral Health Patient Support Specialist to provide high-quality customer service and support for patients accessing behavioral health services. This role involves coordinating patient communications, managing appointments, and ensuring efficient access to care while adhering to confidentiality and compliance standards

Job Summary

  • This role is responsible for delivering consistent, high-quality customer service to both internal team members and patients.
  • The specialist plays a critical role in supporting patient access and ongoing care coordination through managing communications and scheduling.
  • The position requires maintaining strict confidentiality and compliance with company standards while documenting patient encounters in the EHR system.

Matching Summary

Match Score: 85

Fast Pace Health is seeking a remote Behavioral Health Patient Support Specialist to provide high-quality customer service and support for patients accessing behavioral health services. This role involves coordinating patient communications, managing appointments, and ensuring efficient access to care while adhering to confidentiality and compliance standards.

Skills & Requirements

Must-have

  • Strong attention to detail
  • EHR data entry proficiency
  • Insurance eligibility verification
  • Appointment scheduling skills
  • Patient communication management

Nice-to-have

  • Commitment to positive patient experience
  • Team-oriented work environment
  • Ability to handle escalated situations
  • Proficiency in virtual visit support

Key Requirements

  • Data entry proficiency
  • Scheduling experience
  • Insurance process knowledge
  • Confidentiality compliance

Work Rights

Not specified

Tailored Resume

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