Job Summary

• Customer Service Representative I serves as the first point of contact for customer service issues and resolves a high volume of patient inquiries regarding both hospital and professional billing questions.
• Delivers an exceptional Patient Financial experience by receiving and directing the public, by telephone or other electronic means, in a professional and courteous manner and with consciousness and sensitivity to the diversity of the organization and its patients' needs.
• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.

Matching Summary

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Retirement plans, Educational Assistance Program

Skills & Requirements

Key Requirements

• High School Diploma or GED with 2 years relevant customer service experience
• 2 years progressive work experience in hospital/professional billing
• Bachelor's degree preferred
• Bi-lingual (Spanish and English) preferred

Work Rights