Manager, Partner Success - Alarm.com - Tysons, Va

Alarm

Tysons, Virginia, United States
Not specified; not specified; competitive pyy + be...
**
2+ years managing customer facing teams
4+ years client-facing experience in saas or iot
Bachelor's degree required
** Alarm.com is seeking a Manager of Partner Success to lead a team focused on enhancing customer satisfaction and retention within their sales framework. The role requires a candidate with experience in managing customer-facing teams, preferably in the SaaS or tech sectors, and emphasizes relationship-building and strategic implementation. **

Job Summary

  • This role will lead the Partner Success team to increase customer satisfaction, product adoption, and retention while reducing turnover.
  • The successful candidate must define the Partner Success strategy from onboarding through the full lifecycle of the partner relationship.
  • Alarm.com offers a diverse environment where employees work from the office 4 days a week alongside high achievers.

Matching Summary

Match Score: 75

** Alarm.com is seeking a Manager of Partner Success to lead a team focused on enhancing customer satisfaction and retention within their sales framework. The role requires a candidate with experience in managing customer-facing teams, preferably in the SaaS or tech sectors, and emphasizes relationship-building and strategic implementation. **

Salary

Not specified; Not specified; Competitive pay and benefits inclusive of subsidized medical plan options, HSA, 401(k) match, and paid holidays

Skills & Requirements

Must-have

  • 2+ years managing customer facing teams
  • 4+ years client-facing experience in SaaS or IoT
  • Bachelor's degree required
  • Proficiency in Salesforce Sales and Service Cloud
  • Proven track record of achieving retention goals

Nice-to-have

  • Ambitious and creative individual
  • Excellent communicator across all levels
  • Ability to travel as needed
  • Experience with structured sales methodology
  • Collaborative team player in dynamic environment

Key Requirements

  • Bachelor's degree required
  • 2+ years managing customer facing teams
  • 4+ years client-facing experience
  • Proficiency in Salesforce and reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter