Customer Relations Officer (CRO) (HDB BTO)

NEWCON BUILDERS PTE. LTD.

Singapore, Singapore
Handle public conflicts and feedback
Conduct regular site visits to residents
Prepare circulars letters and flyers
The role involves handling and resolving conflicts from the public and stakeholders regarding HDB BTO projects

Job Summary

  • The role involves handling and resolving conflicts from the public and stakeholders regarding HDB BTO projects.
  • Candidates will conduct regular visits to affected residents to gather feedback and prepare communication materials like circulars and flyers.
  • The position requires submitting weekly updates and monthly reports while providing administrative support to the Project Management Team.

Matching Summary

Match Score: 75

The role involves handling and resolving conflicts from the public and stakeholders regarding HDB BTO projects.

Skills & Requirements

Must-have

  • Handle public conflicts and feedback
  • Conduct regular site visits to residents
  • Prepare circulars letters and flyers
  • Submit weekly updates and monthly reports
  • Liaise with government authorities

Nice-to-have

  • Independent and good team player
  • Effective communication in English
  • Experience in HDB related field

Key Requirements

  • Minimum O Levels or Nitec Certificate with 5 subjects passed
  • WSQ Certificate in Service Excellence Level 1 or equivalent
  • At least 3 years of HDB working experience
  • Capable of communicating effectively in English

Work Rights

Not specified

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