Patient Services Associate Ii - Oncology (montgomery County)

careers.jefferson.edu

East Norriton, Pennsylvania, United States of America
Not specified
Patient check-in and check-out processing
Insurance verification and pre authorizations
Customer service in healthcare setting
The Patient Services Associate II position at Jefferson Health involves enhancing patient experience by managing check-in/check-out processes, obtaining pre-certifications, and ensuring efficient patient flow. Candidates should possess customer service experience, preferably in a healthcare setting, and uphold high standards of professionalism

Job Summary

  • The Patient Services Associate II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical, dental, vision, life insurance, disability, retirement plans, and tuition assistance.
  • Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to protected status.

Matching Summary

Match Score: 85

The Patient Services Associate II position at Jefferson Health involves enhancing patient experience by managing check-in/check-out processes, obtaining pre-certifications, and ensuring efficient patient flow. Candidates should possess customer service experience, preferably in a healthcare setting, and uphold high standards of professionalism.

Skills & Requirements

Must-have

  • patient check-in and check-out processing
  • insurance verification and pre authorizations
  • customer service in healthcare setting
  • adherence to HIPAA privacy requirements
  • use of EPIC scheduling system

Nice-to-have

  • professional patient interaction
  • escalation of patient and provider concerns
  • compliance with federal and state regulations

Key Requirements

  • HS Diploma or equivalent
  • customer service or patient facing healthcare experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter