#SGunited Jobs L1 Desktop Engineer

ITCAN PTE. LIMITED

Islandwide, Singapore
Client platform troubleshooting
Incident management and resolution
Asset management and records
The role involves performing end-user support and troubleshooting client platform-related problems promptly

Job Summary

  • The role involves performing end-user support and troubleshooting client platform-related problems promptly.
  • Responsibilities include managing user accounts, maintaining asset records, and ensuring software distribution and patch management services.
  • The position requires involvement in client platform implementation projects and adherence to established facility management standards.

Matching Summary

Match Score: 75

The role involves performing end-user support and troubleshooting client platform-related problems promptly.

Skills & Requirements

Must-have

  • Client platform troubleshooting
  • Incident management and resolution
  • Asset management and records
  • User account administration
  • Software distribution and patching

Nice-to-have

  • Vendor follow-up for hardware replacement
  • Project implementation experience
  • Service level monitoring skills
  • Configuration documentation expertise

Key Requirements

  • Experience with client platform administration
  • Knowledge of service level requirements
  • Ability to document system configurations

Work Rights

Not specified

Tailored Resume

Cover Letter