Client Success Manager - Health & Pharma- Ontario Remote

Dentsu

Ontario, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic and paid social media strategy
The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.
  • You will work closely with revenue and operations teams to grow accounts and advise clients on social media strategy using ICUC's Strategy and Insights teams.
  • The position offers a range of medical, dental, RRSP, and paid time off benefits for permanent employees.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals while retaining and growing their business.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic and paid social media strategy
  • Community management expertise
  • Strategic planning and reporting skills

Nice-to-have

  • Experience with Sprinklr, Khoros, or Sprout
  • Paid social media strategies knowledge
  • Entrepreneurial thinking and self-starter attitude
  • Fluency in additional languages
  • Background in Public Relations or Communications

Key Requirements

  • At least 3 years of experience in social media management
  • Agency setting experience with enterprise clients
  • Valid travel documents for onsite visits
  • High-speed internet access (minimum 30 mb/s)
  • Willingness to undergo Criminal Record Check

Work Rights

Not specified

Tailored Resume

Cover Letter