Customer Service Agent I

Ecolab Pty Ltd

Chalandri, Attica, Greece
Not specified
SAP
B2b customer service
Inbound calls
Ecolab is seeking a Customer Service Agent I for their Chalandri, Attica location, focused on providing exceptional customer service in a B2B environment. The role involves managing customer inquiries, processing orders in SAP, and maintaining strong relationships with clients

Job Summary

  • In this key frontline role, you will use your high energy, strong communication skills, and customer‑centric mindset to support our clients and help them gain maximum value from Ecolab’s solutions.
  • On a daily basis, you will typically handle around 40 inbound calls from customers and field sales associates, ensuring each interaction is handled with professionalism and a focus on building strong internal and external relationships.
  • Ecolab Greece is proud to be a Great Place to Work- Certified™ Company! Our associates have spoken and recognised outstanding employee experience.

Matching Summary

Match Score: 85

Ecolab is seeking a Customer Service Agent I for their Chalandri, Attica location, focused on providing exceptional customer service in a B2B environment. The role involves managing customer inquiries, processing orders in SAP, and maintaining strong relationships with clients.

Skills & Requirements

Must-have

  • SAP
  • B2B Customer Service
  • Inbound calls
  • Order processing
  • Customer inquiries

Nice-to-have

  • Customer-centric mindset
  • Team-based working environment
  • Fast-paced environment
  • Problem-solving abilities

Key Requirements

  • University Degree in Business Administration
  • Previous experience in B2B Customer Service
  • Hands-on experience with SAP
  • Proficiency in Microsoft Office
  • Excellent command of English
  • Experience using multi-line telephone system

Work Rights

Not specified

Tailored Resume

Cover Letter