4+ years customer service in medical or healthcare field
2+ years experience with crm systems
Proficient in microsoft excel and powerpoint
Exact Sciences is seeking a Customer Success Manager to enhance customer engagement and service within the healthcare sector, specifically focused on cancer detection and treatment. The role emphasizes collaboration, project leadership, and a commitment to continuous process improvement, requiring exceptional customer service skills and effective communication
Job Summary
The Customer Success Manager serves as the exclusive point of contact for health system inquiries within the Screening Business Unit at Exact Sciences.
This role requires coordinating cross-functional teams to implement ordering protocols, product adoption programs, and EMR integration solutions.
Exact Sciences offers a comprehensive benefits package including paid time off, retirement savings, and health coverage for this purpose-driven career.
Matching Summary
Match Score: 85
Exact Sciences is seeking a Customer Success Manager to enhance customer engagement and service within the healthcare sector, specifically focused on cancer detection and treatment. The role emphasizes collaboration, project leadership, and a commitment to continuous process improvement, requiring exceptional customer service skills and effective communication.