Retail Customer Service Specialist

DICK'S Sporting Goods

Cedar Park, TX, US
**
Excellent customer experience delivery
Front-end operations and register coverage
Ability to lift 15 to 35 lbs items
** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Cedar Park, TX, to provide exceptional customer experiences and support in front-end operations. The ideal candidate will possess prior retail experience, strong communication skills, and a commitment to fostering an inclusive environment. **

Job Summary

  • The Customer Service Specialist is responsible for creating an exceptional shopping experience by providing excellent customer service and in-depth product knowledge.
  • This role serves as the primary liaison between customers and management while supporting cashiers through complex transactions and monitoring department presentation standards.
  • Candidates must uphold company merchandising standards, promote loyalty programs, and maintain confidentiality of all company information in an inclusive store environment.

Matching Summary

Match Score: 75

** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Cedar Park, TX, to provide exceptional customer experiences and support in front-end operations. The ideal candidate will possess prior retail experience, strong communication skills, and a commitment to fostering an inclusive environment. **

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Ability to lift 15 to 35 lbs items
  • Standing or walking for up to 4 hours
  • Adherence to safety and loss prevention policies

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Proactive approach to understanding customer needs
  • Team collaboration and all-hands-on-deck attitude
  • Training new teammates on company programs

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Physical ability to stand, bend, stoop, reach, push, pull, and lift 15-35 lbs
  • Ability to work extended periods standing or walking

Work Rights

Not specified

Tailored Resume

Cover Letter