Associate Professional, Business Process Owner, Commercial Tax
Cotality
Multiple Locations
Base: 54,300 - 72,800 usd; bonus/equity: not speci...
Business process operations
Vendor management
Performance data analysis
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking and directly impacts the real estate economy
Job Summary
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking and directly impacts the real estate economy.
The role involves monitoring offshore operations, analyzing performance data, troubleshooting operational issues, and driving process improvements to meet customer expectations.
Cotality offers a comprehensive benefits package including generous PTO, paid parental leave, multiple medical plans, 401(k) with company match, and financial perks such as tuition assistance.
Matching Summary
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking and directly impacts the real estate economy.
Salary
Base: 54,300 - 72,800 USD; Bonus/Equity: Not specified; Benefits: Competitive benefits including PTO, parental leave, health coverage, 401(k) match, and tuition assistance
Skills & Requirements
Must-have
Business process operations
Vendor management
Performance data analysis
Service Level Agreement tracking
Cross-functional collaboration
Process improvement initiatives
Operational governance
Nice-to-have
Lean and Six Sigma methodologies
B2B payment services experience
Jira task and escalation tracking
Tableau data visualization
Microsoft Excel advanced functions
Process mapping and flowcharting
Proactive learning attitude
Key Requirements
Bachelor’s degree or equivalent experience
2+ years in business process operations or vendor management
Foundational knowledge of KPIs
Analytical mindset with data interpretation skills
Experience managing multiple projects
Interest or knowledge in continuous improvement methodologies