Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Estonia
**
B2b saas implementation experience
Workforce accommodation operations knowledge
Cross-functional stakeholder management
** The position of Implementation & Customer Success Specialist focuses on leading software implementations and customer success initiatives for a B2B SaaS platform in the mining and FIFO operations sector. The role emphasizes client engagement, operational problem-solving, and cross-functional collaboration, with opportunities for international travel and strategic involvement. **

Job Summary

  • This role involves leading software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 75

** The position of Implementation & Customer Success Specialist focuses on leading software implementations and customer success initiatives for a B2B SaaS platform in the mining and FIFO operations sector. The role emphasizes client engagement, operational problem-solving, and cross-functional collaboration, with opportunities for international travel and strategic involvement. **

Skills & Requirements

Must-have

  • B2B SaaS implementation experience
  • Workforce accommodation operations knowledge
  • Cross-functional stakeholder management
  • System configuration and user training
  • Logistics and finance collaboration

Nice-to-have

  • Strategic thinking with hands-on execution
  • International travel willingness
  • Remote-first work environment adaptability
  • Experience in mining or energy sectors
  • Ability to shape internal best practices

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Strong operational problem-solving skills

Work Rights

Not specified

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