Intake Care Representative- Evernorth- Remote

Cigna

Remote
Dme referral processing
Insurance eligibility verification
Patient account maintenance
Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements

Job Summary

  • Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.
  • Advance referrals from intake to readiness by reviewing documentation, identifying gaps, and securing required clinical or insurance information.
  • As part of Evernorth Health Services, CarepathRx teams are ambitious, compassionate experts advancing pharmacy and care delivery alongside hospitals and health systems nationwide.

Matching Summary

Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.

Skills & Requirements

Must-have

  • DME referral processing
  • Insurance eligibility verification
  • Patient account maintenance
  • Medicare guidelines
  • Timely order progression

Nice-to-have

  • Problem-solving
  • Team collaboration
  • Compassionate patient interaction
  • Healthcare expertise growth

Key Requirements

  • High School Diploma or GED
  • 1 year customer service/intake experience
  • Healthcare/pharmacy/DME experience
  • Proficiency in Microsoft Office
  • Data entry proficiency
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter