HP is seeking a Customer Enablement Manager to oversee operational relationships with mid-sized to large accounts, optimize strategies, and act as a liaison for customer and partner interactions. The ideal candidate will have a background in account management, business development, or customer service, with strong analytical and communication skills
Job Summary
This role is responsible for managing operational business relationships with accounts, optimizing strategies, and serving as a point of contact for customers/partners for operational issues.
The role participates in contract negotiations, works towards process improvements while supporting project/account teams, and identifies risks and challenges.
The role gathers customer feedback, manages records of customer interactions, and prepares reports for senior management.
Matching Summary
Match Score: 85
HP is seeking a Customer Enablement Manager to oversee operational relationships with mid-sized to large accounts, optimize strategies, and act as a liaison for customer and partner interactions. The ideal candidate will have a background in account management, business development, or customer service, with strong analytical and communication skills.
Skills & Requirements
Must-have
Manage operational business relationships
Optimize operational processes
Point of contact for operational issues
Gather customer feedback
Identify and manage risks
Nice-to-have
Stay updated with industry trends
Guide junior team members
Digital Fluency
Customer Centricity
Key Requirements
Four-year or Graduate Degree or commensurate work experience