IT Support Associate II, Ops Tech Solutions (OTS)

Amazon

Kansas City, MO, US
Not specified; not specified; comprehensive health...
Remote
Troubleshooting it equipment
Network support procedures
Physical lifting up to 49lbs
Amazon is seeking an IT Support Associate II for its Ops Tech Solutions team in Kansas City, MO. This remote position involves troubleshooting and maintaining IT equipment within Amazon operations facilities while providing exceptional service and support to the operations team

Job Summary

  • The role involves supporting operations teams by resolving technical problems across multiple disciplines in Amazon facilities.
  • Employees must be physically capable of moving up to 49lbs and standing or walking for shifts lasting up to 12 hours.
  • Amazon offers competitive compensation including comprehensive healthcare benefits starting on Day 1 and a matching 401(k) program.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II for its Ops Tech Solutions team in Kansas City, MO. This remote position involves troubleshooting and maintaining IT equipment within Amazon operations facilities while providing exceptional service and support to the operations team.

Salary

Not specified; Not specified; Comprehensive healthcare, 401(k) match, up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • troubleshooting IT equipment
  • network support procedures
  • physical lifting up to 49lbs
  • standing and walking 12 hours
  • traveling within local area

Nice-to-have

  • self-motivated individual
  • team motivation skills
  • continuous learning mindset
  • training new hires ability

Key Requirements

  • Ability to lift 49lbs
  • Willingness to travel regionally
  • Availability for 12-hour shifts

Work Rights

Not specified

Tailored Resume

Cover Letter