H&m Lima - Department Manager/encargado De Sección
H&M
Lima, Peru
On-site
Sales floor presence
Customer service excellence
Sales strategy development
As a Department Manager, you will spend 80% of your time on the sales floor, supporting your team and ensuring excellent customer service across all touchpoints
Job Summary
As a Department Manager, you will spend 80% of your time on the sales floor, supporting your team and ensuring excellent customer service across all touchpoints.
Key responsibilities include guaranteeing sales budget achievement by analyzing KPIs, optimizing garment flow, and ensuring campaigns meet H&M standards.
You will be responsible for staff planning, department organization, and evaluating/developing your team to achieve results at all levels.
Matching Summary
As a Department Manager, you will spend 80% of your time on the sales floor, supporting your team and ensuring excellent customer service across all touchpoints.
Skills & Requirements
Must-have
sales floor presence
customer service excellence
sales strategy development
merchandising presentation
team development and coaching
Nice-to-have
proactive business opportunity seeking
integrity and trust
high customer satisfaction standards
Key Requirements
Minimum 2 years of relevant experience
Experience analyzing commercial and sales indicators