Coordinator, Elite Services

Melco Resorts & Entertainment

Macau, Macau
Provide highest quality of service
Coordinate with other departments
Anticipate guest needs
The Coordinator, Elite Services is responsible for providing full back of house support in an efficient and effective manner to the Elite Services Department

Job Summary

  • The Coordinator, Elite Services is responsible for providing full back of house support in an efficient and effective manner to the Elite Services Department.
  • Report to Executive, Elite Services and Managers, Elite Services to provide the highest quality of service to all international and local VIP customers.
  • Key Performance Indicators include maintaining confidentiality, accurate reporting, improving procedures, satisfying customer needs, and compliance with legislative requirements and company policy.

Matching Summary

The Coordinator, Elite Services is responsible for providing full back of house support in an efficient and effective manner to the Elite Services Department.

Skills & Requirements

Must-have

  • Provide highest quality of service
  • Coordinate with other Departments
  • Anticipate guest needs
  • Maintain confidentiality
  • Excellent computer literacy

Nice-to-have

  • Excellent grooming and presentation
  • Displays integrity
  • Enthusiastic and cooperative
  • Pays attention to detail

Key Requirements

  • Minimum one year customer service experience
  • Hospitality industry experience
  • High School Qualification

Work Rights

Not specified

Tailored Resume

Cover Letter