Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards
Job Summary
Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
At Aman Group, we believe that our colleagues are at the core of our success and offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly.
If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.
Matching Summary
Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
Skills & Requirements
Must-have
Guest check-in and check-out procedures
Front office cash handling
Guest complaint resolution
Room reservation management
Coordination with housekeeping and engineering
Nice-to-have
Suggestive selling techniques
Training new front office staff
Multilingual communication
Proactive guest interaction
Knowledge of Opera PMS
Key Requirements
2 to 3 years experience in international 5* hotels