Technical Support Engineer - Gvc Cloud (us Citizen Only)

Salesforce

Base: $80,900 - $122,300 annually; bonus/equity: n...
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U.s. citizenship required
Salesforce platform troubleshooting
Sql and database concepts
** Salesforce is seeking a Technical Support Engineer for its GVC Cloud team, exclusively open to U.S. citizens. The ideal candidate will possess strong technical troubleshooting skills, experience with Salesforce technologies, and a customer-focused mindset, working in a fast-paced, collaborative environment. **

Job Summary

  • This role requires the candidate to be a U.S. Citizen with no dual citizenship to support government customers.
  • The Technical Support Engineer will diagnose complex issues, guide customer adoption, and collaborate with cross-functional teams to resolve critical cases.
  • Employees receive comprehensive benefits including well-being reimbursement, generous parental leave, and access to world-class training via Trailhead.

Matching Summary

Match Score: 75

** Salesforce is seeking a Technical Support Engineer for its GVC Cloud team, exclusively open to U.S. citizens. The ideal candidate will possess strong technical troubleshooting skills, experience with Salesforce technologies, and a customer-focused mindset, working in a fast-paced, collaborative environment. **

Salary

Base: $80,900 - $122,300 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including well-being reimbursement and parental leave

Skills & Requirements

Must-have

  • U.S. Citizenship required
  • Salesforce platform troubleshooting
  • SQL and database concepts
  • Java application debugging
  • HTML JavaScript CSS APEX

Nice-to-have

  • AI LLM technology experience
  • Salesforce certification preferred
  • Conversational AI knowledge
  • Tableau or CRMA experience
  • Mentoring team members

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 2+ years technical support or software engineering experience
  • Must hold singular U.S. Citizenship only
  • Proficiency in spoken and written English
  • Ability to work 3 days in office and on-call shifts

Work Rights

Must have US citizenship (no dual citizenship)

Tailored Resume

Cover Letter