First Notification Customer Services Consultant

Lloyds Banking Group

Leeds, United Kingdom
Base: £26,200 - £35,789; bonus/equity: annual perf...
Hybrid
Empathy and emotional intelligence
Strong verbal and written communication
Ability to handle difficult conversations

Salary

Base: £26,200 - £35,789; Bonus/Equity: Annual performance-related bonus; Benefits: Up to 15% pension, share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Empathy and emotional intelligence
  • Strong verbal and written communication
  • Ability to handle difficult conversations
  • Judgment and decision-making skills
  • Fraud detection awareness

Nice-to-have

  • Flexible working style preference
  • Hybrid work environment adaptability
  • Inclusive and diverse mindset
  • Creative problem-solving approach

Work Rights

Not specified

Tailored Resume

Cover Letter