Patient Services Officer (medical Receptionist)

GenesisCare

Joondalup, WA, Australia
On-site
Excellent patient care and customer service
Strong organisation and communication skills
Work independently and in a team
GenesisCare is seeking a Patient Services Officer for their Oncology Centre in Joondalup, WA. The role involves providing exceptional administrative support and customer service in a fast-paced environment, focusing on patient interactions and clinic operations

Job Summary

  • In this client-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment.
  • Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
  • Working with a vibrant team aligned with providing the best patient experience possible and outcomes.

Matching Summary

Match Score: 85

GenesisCare is seeking a Patient Services Officer for their Oncology Centre in Joondalup, WA. The role involves providing exceptional administrative support and customer service in a fast-paced environment, focusing on patient interactions and clinic operations.

Skills & Requirements

Must-have

  • Excellent patient care and customer service
  • Strong organisation and communication skills
  • Work independently and in a team
  • Handle high volume patient inquiries
  • High attention to detail
  • Adaptable to fast-paced environment

Nice-to-have

  • Passionate about innovation
  • Collaborative team environment
  • Enthusiastic and efficient
  • Professional, caring, and friendly demeanor

Key Requirements

  • Knowledge of patient billing systems
  • Knowledge of Medicare funding mechanisms
  • Demonstrated ability to provide excellent patient care
  • Exceptional phone manner

Work Rights

Not specified

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