Case Manager/ Assistant Manager, Mass Market Underwriting, Life Operations
FWD Life Insurance Group
Not specified; benefits: 5-day work week, 20-22 da...
5-day onsite
Life insurance operations experience
Underwriting workflow management
Aml and customer due diligence checks
FWD Life Insurance Group is seeking a Case Manager/Assistant Manager for Mass Market Underwriting in their Life Operations division. The role involves managing the lifecycle of mass market insurance cases, ensuring compliance with underwriting standards, and improving submission quality
Job Summary
The role involves managing the end-to-end lifecycle of Mass Market cases ensuring all required documents are complete before submission to Underwriting.
Candidates will act as the primary contact point for distribution channels including agency, banca, and brokers on case status and underwriting clarifications.
The company offers a 5-day work week, 20-22 days annual leave, and excellent learning and development opportunities.
Matching Summary
Match Score: 85
FWD Life Insurance Group is seeking a Case Manager/Assistant Manager for Mass Market Underwriting in their Life Operations division. The role involves managing the lifecycle of mass market insurance cases, ensuring compliance with underwriting standards, and improving submission quality.
Salary
Not specified; Benefits: 5-day work week, 20-22 days annual leaves, learning & development opportunities, attractive package
Skills & Requirements
Must-have
Life insurance operations experience
Underwriting workflow management
AML and customer due diligence checks
Mass market case processing
Stakeholder communication with distributors
Nice-to-have
New business processing background
Medical and financial documentation knowledge
Proactive problem-solving skills
Collaborative team mindset
Ability to work under pressure
Key Requirements
University degree or equivalent professional qualification
Over 8 years of experience in life insurance operations
Strong understanding of underwriting requirements and AML basics