Patient Service Representative

Advocate Health

Naperville, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration in emr
Scheduling patient appointments
Answering multiple phone lines
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • patient registration in EMR
  • scheduling patient appointments
  • answering multiple phone lines
  • resolving patient questions
  • verifying insurance eligibility
  • handling difficult customers

Nice-to-have

  • customer service setting experience
  • teamwork and collaboration
  • ability to work under stress

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter