Ogb & Bbs Account Advisor I - Remote-la/hybrid Training

Blue Cross

Baton Rouge, Louisiana, USA
Fully remote
Customer service experience
Hardwired internet connection
Commitment to training program
We are actively recruiting for a Call Center Class beginning in May 2026 to support our mission to improve the health and lives of Louisianans

Job Summary

  • We are actively recruiting for a Call Center Class beginning in May 2026 to support our mission to improve the health and lives of Louisianans.
  • The Account Advisor handles incoming calls from members and providers answering questions and offers guidance via the telephone with individuals in a prompt, courteous, and professional manner.
  • We offer a comprehensive new hire training program, competitive pay, excellent benefits package, and professional development opportunities.

Matching Summary

We are actively recruiting for a Call Center Class beginning in May 2026 to support our mission to improve the health and lives of Louisianans.

Skills & Requirements

Must-have

  • Customer service experience
  • Hardwired internet connection
  • Commitment to training program
  • Verbal communication skills
  • Active listening skills
  • Attention to detail

Nice-to-have

  • Passion for customer service
  • Works from home
  • Familiarity with medical terminology
  • Calm under pressure
  • Takes ownership of issues

Key Requirements

  • 1 year customer service experience
  • High School Diploma or equivalent
  • Medical Assistant/Coding certificate
  • PC skills including Microsoft Office
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter