Servicenow Itam Lead

BMO Financial Group

Toronto, Ontario, Canada
Base: $94,600.00 - $176,000.00; bonus/equity: perf...
Servicenow cmdb data model design
Csdm framework alignment expertise
Discovery and service mapping patterns
The role involves designing and maintaining the ServiceNow CMDB data model while leading governance processes to ensure data quality

Job Summary

  • The role involves designing and maintaining the ServiceNow CMDB data model while leading governance processes to ensure data quality.
  • Candidates will act as a subject matter expert, providing mentorship to analysts and communicating roadmap progress to IT leadership.
  • BMO offers a comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans alongside competitive compensation.

Matching Summary

The role involves designing and maintaining the ServiceNow CMDB data model while leading governance processes to ensure data quality.

Salary

Base: $94,600.00 - $176,000.00; Bonus/Equity: Performance-based incentives and discretionary bonuses possible; Benefits: Health, accident, life insurance, tuition reimbursement, retirement savings

Skills & Requirements

Must-have

  • ServiceNow CMDB data model design
  • CSDM framework alignment expertise
  • Discovery and Service Mapping patterns
  • CI lifecycle and governance management
  • Business requirements gathering workshops

Nice-to-have

  • Mentorship for analysts and engineers
  • Cloud-native discovery understanding
  • Continuous improvement mindset
  • Stakeholder communication skills
  • Dashboard optimization experience

Key Requirements

  • Advanced ServiceNow CMDB knowledge
  • Experience with CSDM framework
  • Proven business analysis capabilities

Work Rights

Not specified

Tailored Resume

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