Outlet Supervisor

Raffles Makati

Makati City, Philippines
On-site
Supervise team in all aspects
Handle guest concerns professionally
Implement outlet policies and procedures
Raffles Makati is seeking an Outlet Supervisor to lead and supervise their dining team, ensuring exceptional service standards in a luxury hotel environment. The ideal candidate should possess strong leadership qualities, a degree in Hospitality Management, and a minimum of two years of fine-dining experience

Job Summary

  • The role involves leading and supervising the team in all aspects of the department while ensuring strict adherence to service standards.
  • Candidates will handle guest concerns by offering professional, friendly, and engaging service in a luxury hotel environment.
  • The position requires implementing outlet policies, procedures, and service standards while following all safety and sanitation protocols for food and beverages.

Matching Summary

Match Score: 85

Raffles Makati is seeking an Outlet Supervisor to lead and supervise their dining team, ensuring exceptional service standards in a luxury hotel environment. The ideal candidate should possess strong leadership qualities, a degree in Hospitality Management, and a minimum of two years of fine-dining experience.

Skills & Requirements

Must-have

  • Supervise team in all aspects
  • Handle guest concerns professionally
  • Implement outlet policies and procedures
  • Follow safety and sanitation policies
  • Strong working knowledge of Micros

Nice-to-have

  • Service-oriented with high guest skills
  • Ability to motivate colleagues to excellence
  • Knowledge of MS Office applications

Key Requirements

  • Minimum two years fine-dining experience in luxury hotel
  • Degree in Hospitality Management or related field (advantage)
  • Strong leadership skills and ability to motivate colleagues

Work Rights

Not specified

Tailored Resume

Cover Letter