Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Not specified
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years of staff supervision experience
The University of Arkansas is seeking an Associate Director of Events & Guest Services to provide leadership and oversight for event operations at the Arkansas Union. The role involves managing a high-volume service team to ensure exceptional guest experiences while collaborating with campus partners

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role is responsible for managing budgets, billing, and the daily operations of a large service team within one of the most active buildings on campus.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas is seeking an Associate Director of Events & Guest Services to provide leadership and oversight for event operations at the Arkansas Union. The role involves managing a high-volume service team to ensure exceptional guest experiences while collaborating with campus partners.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live systems
  • Knowledge of risk management and safety protocols

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in a university or student union setting
  • Hands-on AV/production services knowledge
  • Strong written and verbal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4+ years progressively responsible experience
  • 2+ years supervision experience
  • Proficiency in event management systems
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter