Customer-facing training or facilitation experience
Structured delivery playbook adherence
Strong organizational skills and attention to detail
The Implementation Consultant I serves as the primary delivery resource for structured, workshop-based onboarding of SmartStart and Unmanaged customer segments
Job Summary
The Implementation Consultant I serves as the primary delivery resource for structured, workshop-based onboarding of SmartStart and Unmanaged customer segments.
Key responsibilities include guiding customers through foundational product setup, conducting data design sessions, and leading Hypercare calls within the first 30 days post-go-live.
The role offers comprehensive benefits including a 100% employer-paid medical package, a 6% employer match on retirement plans, and generous parental leave.
Matching Summary
Match Score: 85
The Implementation Consultant I serves as the primary delivery resource for structured, workshop-based onboarding of SmartStart and Unmanaged customer segments.
Skills & Requirements
Must-have
Customer-facing training or facilitation experience
Structured delivery playbook adherence
Strong organizational skills and attention to detail
Nice-to-have
Foundational understanding of field service management
Experience with trade-based businesses
Familiarity with Salesforce CRM system
Key Requirements
Experience in customer-facing training, onboarding, or support roles