1+ years project management experience with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their software solutions. The role requires experience in customer-facing services and project management, particularly with Workday HCM, Payroll, or Financials
Job Summary
The role serves as a liaison between Professional Services and Production teams to ensure quality service and operational performance for designated customers.
Candidates must develop success plans outlining critical success factors and metrics while driving resolution on raised customer concerns.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or field with customers.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their software solutions. The role requires experience in customer-facing services and project management, particularly with Workday HCM, Payroll, or Financials.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package including health and wellness programs
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English languages
1+ years project management experience with Workday HCM Payroll or Financials
Experience handling executive level escalations
Ability to coordinate enterprise-level support activities
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Proven track record building executive relationships
Account management and adoption planning experience
Excellent verbal and written communication skills
Key Requirements
Bachelor degree or equivalent work experience preferred