Customer Relationship Manager

Priority Honda Roanoke

Novi, MI, United States
Not specified (potentially hybrid or onsite based on dealership environment).
Leading cr process management
Follow up on customer experience
Coach team members on communication
Priority Honda Roanoke seeks a Customer Relationship Manager to enhance customer service and satisfaction in the automotive retail sector. The position involves overseeing customer relationship processes, coaching team members, and ensuring a positive experience for customers

Job Summary

  • The role involves leading Customer Relationship process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on communication skills.
  • This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Matching Summary

Match Score: 85

Priority Honda Roanoke seeks a Customer Relationship Manager to enhance customer service and satisfaction in the automotive retail sector. The position involves overseeing customer relationship processes, coaching team members, and ensuring a positive experience for customers.

Skills & Requirements

Must-have

  • Leading CR process management
  • Follow up on customer experience
  • Coach team members on communication
  • Available on Saturday

Nice-to-have

  • Drive to perform and excel
  • Positive team environment
  • Honest simpler buying experience

Key Requirements

  • Excellent time management skills
  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter