Practice Patient Care Coordinator - Epsom Family Medicine - Full Time - Days
Goldconcordhealth
Epsom, New Hampshire, US
Patient registration and scheduling
Medical record maintenance
Insurance and demographic verification
The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service
Job Summary
The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
Responsibilities include greeting and arriving patients, verifying insurance and demographic information, facilitating patient care between services, and maintaining medical records.
The role supports a culture of 'yes' in alignment with a patient-centered medical home and involves working independently and within a team on various projects.
Matching Summary
The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
Skills & Requirements
Must-have
Patient registration and scheduling
Medical record maintenance
Insurance and demographic verification
Patient communication and support
Handling incoming calls and requests
Nice-to-have
Patient-centered medical home culture
Independent and team project work
Compassionate customer service
Key Requirements
High School degree or GED
Proven customer service experience
Familiarity with medical office operations
Ability to pass annual registration competency exam