Patient Service Representative Lead, Urgent Care

Advocate Health

Milwaukee, Wisconsin, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Electronic health record management
Patient registration and verification
Hipaa compliance
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronic health record management
  • Patient registration and verification
  • HIPAA compliance
  • Insurance basics knowledge
  • Customer service excellence
  • High-volume workload management

Nice-to-have

  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment
  • Proactive communication

Key Requirements

  • High School Diploma or GED
  • No specific licensure required
  • No specific experience required

Work Rights

Not specified

Tailored Resume

Cover Letter